FAQ

• Cancellations more than 121 days before your wedding may cancel the remaining balance, but the retainer is not refundable.

• Cancellations within 120 days of the event forfeit all funds paid.

• If rescheduling is accepted is only available for government-mandated shutdowns with 1 month notice from event date (e.g. COVID-19), and rescheduling must be done within 400 days. Guest count reductions do not qualify.

No cancellations or rescheduling are allowed for rental arches. The retainer fee is non-refundable, and standard cancellation policies apply. Cancellations made more than 121 days before the wedding may cancel the remaining balance, but the retainer fee remains non-refundable. Cancellations within 120 days of the event forfeit all payments made, and the remaining balance will be charged to the card on file as per the signed contract.